Optime Media ("we," "our," or "us") is a next-generation creative marketing agency specializing in Talent Management, Event Sponsorships, Brand Collaborations, Event Management, and Event Coverage. This Privacy Policy details how we handle personal data collected through our website (optime.media) and in connection with our agency communications and services.

We collect information you voluntarily provide to us, as well as limited technical telemetry required to deliver and secure our digital experience:

• Direct Inquiries & Contact Form: When you submit a request through our Contact page or email us directly, we collect your full name, work email address, organisation or agency name, enquiry category (e.g., Talent Representation, Brand Campaign, Event Production), and your project message.
• Professional Correspondence: Any correspondence, campaign briefs, or creative assets you send to hello@optime.media.
• Technical Usage Data: Standard server logs including anonymized IP addresses, browser types, operating systems, referring URLs, and visit timestamps to monitor platform security and performance.

We use collected data solely for legitimate agency business purposes, including:

• Fulfilling our guaranteed direct response turn of under 24 hours for incoming inquiries.
• Scoping and developing tailored talent representation strategies, sponsor integrations, and event productions.
• Drafting Statements of Work (SOW), master service agreements, and talent contracts.
• Maintaining website uptime, diagnostic integrity, and defense against malicious activities.
• Complying with applicable legal, financial, and tax obligations.

We uphold a strict policy against unsolicited communications and data brokering:

To provide a secure and resilient platform, we engage reputable technology infrastructure providers:

• Database Infrastructure: We utilize Supabase as our secure database provider for encrypted storage of contact submissions, protected by rigorous Row-Level Security (RLS) policies and HTTPS/TLS encryption.
• Hosting & Edge Delivery: Our web services are deployed on secure edge cloud infrastructure with automated SSL certificates and DDoS mitigation.

All third-party processors are bound by strict contractual confidentiality agreements and are prohibited from utilizing your personal data for their own independent purposes.

We employ administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. All data transmission between your browser and our server is secured using modern TLS encryption.

We retain inquiry information only for as long as required to fulfill the collaborative or contractual purpose for which it was collected, or as mandated by statutory retention requirements.

Under applicable international data protection regulations (including the EU GDPR, UK GDPR, and California Consumer Privacy Act), you possess fundamental rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold concerning you.
• Right to Rectification: Request correction of any inaccurate or incomplete details.
• Right to Erasure: Request the deletion of your personal records ("Right to be Forgotten").
• Right to Restrict or Object: Object to or restrict the processing of your data.
• Right to Data Portability: Obtain your data in a structured, commonly used machine-readable format.

To exercise any of these statutory rights, submit a written request to hello@optime.media. We will process and confirm your request without undue delay.

Optime Media’s website and marketing services are directed solely at commercial enterprises, creators, brand managers, and adult professionals. We do not knowingly solicit or collect personal data from individuals under the age of 16. If you believe a minor has submitted personal information, please notify us immediately at hello@optime.media for immediate deletion.

If you have questions, feedback, or concerns regarding this Privacy Policy or our data governance, our team is directly accessible: